House of Dreams would like to address an issue that has been brought to our attention. A number of people have let us know that they applied to volunteer with us, but never heard back. Because we make sure we reply to every application, this was both strange and upsetting to hear.
After looking into this, we discovered that our online volunteer application had been inundated with fake applications from spambots. Our volunteer coordinator’s email account began placing most emails from our online application form into the spam folder, automatically. Unfortunately, the applications it placed into spam included legitimate applications, in addition to fake ones.
We are not able to determine how many legitimate applications were lost due to that glitch, nor are we able to contact anyone who may have applied during that period of time if their application was mistakenly placed in the spam folder.
If you applied to volunteer with us and never heard back from us, that is the reason why and we sincerely apologize. We want to let you know that we have taken measures to ensure that this problem does not happen again.
We also want to invite you apply to House of Dreams again. House of Dreams is 100% volunteer run and we have no paid staff. We rely and depend on volunteers to ensure the cats of House of Dreams have a clean home, food, excellent medical care, and plenty of love. If you applied and did not hear back from us, rest assured that it was not because we purposefully ignored your application.
From all of the volunteers at House of Dreams, we thank you for your understanding and hope you will consider contacting us again.